Please Read Before Ordering!!
- Turnaround time for custom wigs is 7-10 business days. All ready to ship wigs and extensions will ship within 48hrs of placing your order. Orders are NOT shipped on weekends (Saturday-Sunday) or any day that the post office is closed.
-If you are sending in your own hair for a custom wig unit, hair must be received within 1 week of placing your order. If hair is not received within 1 week of placing order your order will be refunded/cancelled!
Please mail to the salon address: 3600 Commerce St #103 Dallas, TX 75226
PLEASE ensure that the hair is clean and free of thread and debris. Dirty hair will be returned!
Due to the nature of our product we do not offer refunds. If you are unsatisfied please email us regarding your order so that we can resolve any issues.
For custom wig orders PLEASE ensure that you send in the correct measurements! It is important because it will affect the fit of your wig. For ladies with really thick/long hair I recommend taking measurements while your hair is braided the way it will be under your wig.
Click here for a video on how to take your measurements: www.instagram.com/stories/highlights/17900047549237711/
If you would like to add custom color to your order (other than jet black), please email us with your order number and a photo of the desired color. We will invoice you separately for the color service. This will make the processing time longer. Processing time for color depends on the desired color.